Cookie Policy
Last updated: 1 February 2026
1. Introduction
This Cookie Policy explains how framehaus ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website. We are committed to being transparent about how we collect and use data.
This policy should be read alongside our Privacy Policy, which explains how we handle your personal data.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them.
- First-party cookies: Set by our website directly.
- Third-party cookies: Set by other services we use (like analytics or advertising platforms).
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies as the website cannot function without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing the website | Session |
| cookie_consent | Stores your cookie consent preferences | 1 year |
| csrf_token | Security token to prevent cross-site request forgery | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website and provide a better experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| stratos_visitor | Anonymous visitor tracking for property analytics | 1 year |
| stratos_session | Session tracking for property viewing analytics | 30 minutes |
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences, saved properties, and search history.
| Cookie Name | Purpose | Duration |
|---|---|---|
| saved_properties | Stores your saved/favourited properties | 1 year |
| search_preferences | Remembers your property search preferences | 30 days |
| recently_viewed | Tracks recently viewed properties | 30 days |
3.4 Marketing Cookies
These cookies are used to track visitors across websites and display relevant advertisements. They help us and our advertising partners to deliver ads that are more relevant to your interests.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks visits for ad targeting | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
| IDE | Google DoubleClick - ad targeting | 1 year |
4. Your Cookie Choices
When you first visit our website, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies: Enable all cookie categories.
- Customise preferences: Choose which categories to allow or reject.
- Reject non-essential cookies: Only allow strictly necessary cookies.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the website footer.
Note: Disabling certain cookies may affect the functionality of our website and your user experience.
5. Managing Cookies in Your Browser
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
For more information on managing cookies in popular browsers:
Please note that blocking all cookies will have a negative impact on the usability of many websites, including ours.
6. Third-Party Cookies
Some cookies on our website are set by third parties. We use the following third-party services:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information about page visits, time on site, and how you found our website. This data is anonymised and aggregated.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Social Media
If you interact with social media buttons on our website (Facebook, Twitter, Instagram, LinkedIn), these platforms may set cookies. Please refer to their respective privacy policies for more information.
Property Portals
When viewing properties that are also listed on Rightmove, Zoopla, or OnTheMarket, these portals may set their own cookies when you click through to their sites.
7. Similar Technologies
In addition to cookies, we may use similar technologies including:
- Local Storage: Stores data in your browser that persists even after you close the browser. Used for features like saved properties.
- Session Storage: Similar to local storage but cleared when you close the browser tab.
- Pixels/Web Beacons: Tiny images embedded in web pages or emails that help us track page views and email opens.
8. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. Our website does not currently respond to DNT signals, but you can still control cookies through our consent tool and browser settings.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
10. More Information
For more information about cookies and how to manage them, you can visit:
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: